Case Studies

WayComm's case studies show how our telecom expense management services have brought huge savings to businesses and non-profit organizations with a single location, multiple office locations or virtual locations. Review our case studies below and call to see how WayComm can help your organization reduce the costs of operating your business.

• Multiple location staffing firm has huge monthly savings with a consolidation initiative.
• A large non-profit organization with multiple locations uncovers phenomenal savings in the form of a tax refund and reduced monthly costs.
• A non-profit with multiple locations thought they were saving money with a consolidated telecom account, but WayComm uncovers an expensive set-up mistake.
• Cell phones create a virtual office, but a NJ construction firm has WayComm to thank for discounts and billing rates that save monthly operating costs.

Multiple Location Staffing Firm

Case Study highlights huge monthly savings

Multiple Locations Telecom Expense Management for Multi-location Industrial Staffing Company - An industrial staffing company headquartered in New Jersey has 35 remote locations in New York, New Jersey, and Pennsylvania. The company was served by nine different telecom and Internet providers plus a wireless carrier. Their business model provided for cell phones for 225 of its employees.

Telecom Audit & Optimization - A comprehensive analysis found that costs would be reduced by consolidating services to three providers. Two lower cost carriers were selected because their costs per minute and line fees were significantly lower. One incumbent carrier also provided Internet service at prices that were significantly lower than the existing two, offered promotional rates and waived installation fees to move the services. In addition, billing was still being rendered for three locations that had previously closed.

Landline & Internet Expense Savings - Billing for their average monthly costs for landline and Internet services averaged $14,750.00 per month. On completion, their costs were reduced by 32% to an average of $9,750.00 per month.

Cellular Expense Savings - The cellular analysis showed that there were several groups of users on plans that did not match calling and many users were on unlimited plans but did not consume enough minutes to warrant an unlimited plan. In addition, provider discounts were not applied properly. All phones were moved to two sharing groups and all plans were updated. The monthly costs for cellular service averaged $23,065.00 per month. On completion of the billing optimization, costs were reduced by 51% to an average of $11,300.00 per month.

Total Telecom Expense Management Savings - Total monthly savings for this client averages over $20,000.00 per month.

Large Non-Profit Organization with Multiple Locations

Uncovers Phenomenal Telecom Savings

Telecom Expense Management for Large Multi-location Non-Profit - This client has ninety-one locations in the five boroughs of Manhattan and was served by a single telecom provider.

Telecom Audit & Optimization - An in-depth audit found several locations that were closed but still had active telephone service. The organization had tax exempt status, but was billed state and local taxes.

Dramatic Telecom Expense Saving - All former locations were identified and service was discontinued. This resulted in savings of about $1,700.00 per month. In addition, the telecom contract was renegotiated resulting in a cost reduction of 32% and a total monthly savings of $8,500.00 per month. The tax exemption was corrected on their telecom bill resulting in 8.25% in additional savings.

A sales tax refund has been applied for with the state and local tax authorities. We estimate that the total refund will be about $60,000.00.

Total monthly savingsfor this client are over $10,000.00 per month. This represents $120,000.00 per year that does not have to be obtained through fundraising.

Multiple Location Non-Profit

Uncovering Mistakes in Multiple Location Telecom Effort

This non-profit client has three locations in northern New Jersey and 81 cell phone users.  The client was served by three different telecom and Internet providers.

Telecom Audit & Optimization - Our analysis found that when the main location lines were previously consolidated onto a dedicated service, none of the individual lines that were consolidated were removed. In addition, there were several lines in each of the remote locations that were no longer in use.  Two private lines connecting the main location with the remotes (which cost over $900.00 per month) were never removed when the facilities were converted to Internet-based facilities.

Landline & Internet Expense Savings - The contract for landline services was renegotiated, all unused facilities were removed, and all other services were consolidated with one provider.

The average costs for landline services were $5,400.00 per month. On completion of our optimization, costs were reduced by 52% to under $2,700.00 per month.

Cellular Expense Savings - The cellular analysis documented the fact that most of the users were on old plans that did not match their calling and usage patterns. In addition, several lines were identified as not needed as no usage was documented during the six month study. The average monthly costs for cellular services were $3,371.00. On completion of the billing optimization, costs were lowered 23% to $2,600.00 per month.

Total Telecom Expense Savings - Total monthly savings for this client averages $3,556.00 per month. This is $43,000 annually that does not have to be generated through fundraising activities.

New Jersey Construction Management Firm

Continue to Uncover Telecom Savings

Telecom Expense Management for NJ Commercial Construction Management Firm - This Commercial Construction Management Firm in New Jersey has a mobile work force with approximately 65 Nextel users.

First Telecom Audit & Optimization - Our analysis found that the user’s cell plans needed to be updated to the most current and efficient plans. In addition, we were able to obtain several discounts for the client raising his discount to 8%. Our initial optimization resulted in an average monthly reduction of $500.00 or 19%.

Second Telecom Audit & Optimization - One year after the initial optimization, Nextel introduced free mobile-to-mobile service for an additional fee. An additional analysis found that over 60% of their usage was mobile-to-mobile. We implemented the billing change and it resulted in a further cost reduction of almost 50% or $2,900.00 per month. In addition, we found some additional discounts that increased their discount from 8% to 16%.

Total Telecom Expense Saving - Our billing optimization resulted in overall monthly savings of approximately $3,500.00 per month.

Contact WayComm to schedule an appointment and uncover cost savings for your business!