Managed Services

Are you effectively managing your costs and service to your corporate cellular users?

Are you managing these services utilizing internal personnel who could otherwise be focused on internal projects that result in increased revenue or better service to your customer?

business cell phone expense management

US Companies waste billions each year on unnecessary corporate cell phone expenses. For all the benefits and productivity wireless technology brings to business, it also brings its unique brand of headaches to your management team. The complexity of wireless services and devices are increasing, thereby increasing the responsibilities for your employees in managing your wireless services and billing. In most cases, the responsibility of assisting users, managing cell phone bills, and monitoring cellular usage on a monthly basis is assigned to either the controller or IT administrator and is usually more costly than the problem itself; therefore, most companies lose thousands of dollars each year on unnecessary expenses.

How do unnecessary expenses go unnoticed?

  • Cellular providers send invoices that are extremely difficult to read
  • Users are assigned to old, inefficient rate plans
  • Unauthorized usage of cell phone features such as text messaging, ring tone downloads, Internet use, and data downloads go unnoticed and can increase costs by up to 30% each month
  • Undefined or poorly enforced policies for employee business cell phone use
  • NO effective means to monitor, measure, and track usage & costs

Our Cellular Managed Services are inexpensive and designed to help you with everything from developing guidelines and policies for corporate cellular use to resolving technical issues, ordering replacement equipment, ensuring that all users are assigned to the best cost plans that match their usage, and reviewing monthly invoices to ensure that you are billed correctly.

During our monthly invoice review we analyze usage data and recommend on going changes to plans so that your costs remain as low as possible. We provide an inexpensive service to review your devices, usage, plans, contracts, and additional costs, and we will make recommendations that will result in almost immediate savings. This is the fastest route to savings and control.

Count on WayComm to handle your Wireless Expense Management needs:

Help Desk Support – We provide inexpensive, professional assistance with your employees' wireless issues. Our customer service team is your single point of contact for technical support, customer service, and general help. We will process orders for new lines, new equipment and/or accessories, changes to user plans, and removal of users.

Wireless Optimization – WayComm can perform a monthly review of each of your employees’ usage patterns, including peak minutes, roaming, international usage, data usage and text message usage. This service provides the detail you need to analyze wireless needs down to individual users, saving money at every level.

In most cases our Cellular Managed Services will reduce monthly cellular expenses by 10-25%!

Contact WayComm today!